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North American Properties Privacy Policy

Last Updated: May 6, 2022

 

North American Properties and our affiliates (collectively “NAP” or “we/our”) are committed to your privacy and to providing you with transparency in our information practices. This privacy policy (“Policy”) sets forth how NAP collects, uses, protects, and otherwise processes personal information (“PI”) you provide, submit or is otherwise collected on our website, www.naproperties.com or any of our affiliated websites on which this Policy appears (the “Sites”).

By using our sites and services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Policy. NAP shall use any PI you provide when you use the Sites in accordance with this Policy. However, this Policy applies only to information collected by our Sites and does not protect information you post to public areas or third-party websites, except as set forth herein. This Policy imposes no duties on NAP not imposed by state, federal, or other applicable law.

Overview of Our Collection and Use of PI

While the actual information we collect and our use of such PI varies depending upon the nature of our relationship and interactions with an individual Site user, the table below provides a general overview of the categories of PI we collect and the purposes for which we use such information. Where required by law, we will obtain your consent to collect certain categories of personal information. 

Categories of PI we may collectUse of PI
Name, contact information and other identifiers: such as your name, contact information, email address, postal address, IP address and online identifiers, social media account handles, and, in limited circumstances for tenant applications and workforce purposes and related inquiries, Social Security number and other government identifiers.• Providing support and services;

• Processing tenant or employment applications and inquiries;

• Analyzing and improving our business;

 

• Personalizing content and experiences;

 

• Advertising, marketing, and promotional purposes;

• Securing and protecting our business;

 

• Defending our legal rights;

 

• Auditing, reporting, corporate governance, and internal operations;

 

• Complying with legal obligations.

Client, tenant, and/or workforce records: paper and electronic records containing personal information, including without limitation; name, signature, photo, contact information, and, in limited circumstances for tenant or employment applications and related inquiries, resume/CV information, education records, disciplinary records, employment history, Social Security number and other government identifiers, insurance policy number, financial or payment information, or credit card information.
Protected classifications: characteristics of protected classifications under applicable state or federal law, such as race, color, sex, age, religion, national origin, disability, citizenship status, veteran status, and genetic information.
Commercial Information: including records of real property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.
Usage data: internet or other electronic network activity information including without limitation browsing history, search history, and information regarding an individual’s interaction with our Sites or an advertisement.
Geolocation data: precise location information about a particular individual or device.
We may also retain the details of communications, requests, transactions, or payments made or exchanged with us through the Sites in order to provide you with more personalized content. However, if requested, we will only keep your payment account number securely with our payment processor vendor.

 

Any PI you provide is voluntary or is necessary for the identified purposes for which it is to be used. Sensitive PI (such as Social Security numbers, customer records, or protected classifications) is only collected if you affirmatively choose to provide it by opting in where applicable. You have no obligation to provide the information requested on any NAP form, but the failure to do so can impact NAPS’ ability to respond to your inquiry, problem, request, or other communication, and may result, in the case of a service or other request, in the denial of such request.

How We Use and Share PI

We will only use the PI you provide for the following purposes: to effectuate an account registration made by you; to customize the advertising and content you see; to fulfill purchases or orders if applicable; to improve the content and overall look and feel of our Sites and services; to respond to your inquiries or requests; to process tenant and employment applications and requests for services; and to provide you promotional messages, surveys, and targeted advertising, unless you have opted out.

We do not share, sell, rent, or otherwise distribute your PI with outside parties, except to provide products or services you’ve requested through us or to suppliers performing services for us, including for example, companies that host our data services, process payments, deliver communications on our behalf, fulfill service requests, operate apps, or plug-ins on our behalf, or perform analytics (as described below). 

We may also provide your PI in response to a validly issued subpoena, court order, or other legal process, or when necessary to establish or exercise our legal rights or defend against legal claims made by you or on your behalf.  

Our affiliates and third-party providers use any such PI and data you have provided in accordance with this Policy, may need PI to perform their functions, and may use this PI to contact you in the future to tell you about products or services we believe will be of interest to you unless you opt out of such communications. We also use a third-party advertising company to serve ads when you visit our Sites. These companies are not authorized to use the information we share with them for any other purpose. 

From time to time, we may employ the use of return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose and are not shared with outside parties. Also be aware that we may buy and sell business assets and/or divisions; customer information is generally part of such a sale.

You may choose to restrict the collection or use of your information in the following ways:

  • Do not submit information when presented with a form on our Sites. Your submission of such forms is considered free and voluntary. 
  • If you have previously agreed to us using your information for marketing purposes, you may change your mind at any time by using the unsubscribe links in your emails or by emailing us at privacy@NAProperties.com.

Web Statistics and Shared Data

We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather broad aggregate demographic information for reporting and sponsorship purposes. IP addresses are not linked to PI. NAP may provide third parties with aggregate statistics about our customers, traffic patterns, and related information. This data reflects site usage patterns gathered during thousands of customer visits to our Sites each month but does not contain behavioral or identifying information about any individual member, unless that individual has given us permission to share that information. We may also provide log files and other databases of user information to third parties for analysis, so we can get a better understanding of traffic through our Sites and thus improve our content offerings.

Information Collected Using Web Browser Cookies

We use cookies and similar tracking technologies to track the activity on our Sites and store certain information. The technologies we use provide us with information regarding your visits to our Sites, information on your computer and internet connection, including IP address, operating system and browser type and other communication data and the researches that you access and use on the Sites. These technologies may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our Sites may use Cookies.
  • Flash Cookies. Certain features of our Sites may use local stored objects (or Flash cookies) to collect and store information about your preferences or your activity on our Sites. Flash cookies are not managed by the same browser settings as those used for Browser cookies. For more information on Flash cookies, please visit https://www.adobe.com/products/flashplayer/end-of-life.html.   
  • Web Beacons. Certain sections of our Sites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Third Party use of Cookies and other Tracking Technologies

Some content or applications, including advertisements, on the Sites may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites. The information they collect may be associated with your information or they may collect information, including information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see the “How We Use and Share PI” Section above.

Children’s Privacy

Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Sites. We do not knowingly collect information from children under 13. If you are under 13, do not use or provide any information, register an account, enter any subscriptions, make any purchases or submit any applications, or use any of the interactive or public comment features of the Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received PI from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@NAProperties.com. 

Security

We have implemented appropriate data collection, storage, and processing practices designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our Sites. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites

Disclosure of your Information

We may disclose generic aggregated demographic information not directly linked to any person without restriction. We may also share personal identification information with trusted vendors in order to help us provide services on or off of our Sites. We do not sell, trade or rent any of your information to others unless we have your explicit permission or are required by law to do so. We may disclose your information under the following circumstances:

  • If required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which PI held by us about users of our Sites and our services is among the assets transferred.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk protection.
  • The information you enter when making a financial transaction on our Sites will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments.

Scope of this Agreement; Third-Party Websites

Although this Policy applies to the PI obtained when you visit our Sites, it does not apply to entities that are not owned by, controlled by, or associated or affiliated with us. Our Sites may contain links to other third-party websites. Please be aware that NAP does not claim any responsibility for the privacy practices of these third-party sites. We encourage you to be aware when you leave our Sites and to take reasonable precautions when sharing your PI on third-party websites.

Modifications

NAP reserves the right, at any time, to modify, alter, or update this Policy without prior notice. Modifications shall become effective immediately upon being posted on the Sites. Your continued use of the Sites made after amendments are posted constitutes an acknowledgement and acceptance of this Policy and its modifications. Except as expressly stated herein, this Policy may not be amended.

Questions?

NAP may change this Policy periodically by updating this Sites. It is your responsibility to check this page from time to time to ensure that you continue to agree with the terms of this Policy. 

The Sites are owned and operated by NAP. Any inquiries about this Policy should be directed to NAP at privacy@NAProperties.com, 513-721-2744, or by mail to:

North American Properties
Attn:  Privacy
212 E. 3rd Street, Suite 300
Cincinnati, Ohio 45202